top of page

Book

Livro

Rua, O. L. (2022). Creativity and Business Innovation (Volume II). Matosinhos: CEOS Edições. ISBN 978-989-53631-3-1. https://doi.org/10.56002/ceos.0073b

Imagem da linha de investigação correspondente

Creativity and Business Innovation (Volume III)

Orlando Lima Rua, Center for Organisational and Social Studies (CEOS.PP)

Keywords:

Palavras-chave:

Creativity, Innovation, Digital Business; Digital Economy

Criatividade, Inovação, Negócio Digital, Economia Digital

Date 2022


Abstract

The bachelor’s degree in Creativity and Business Innovation is a joint study programme offered by the Polytechnic of Porto (P.PORTO), through the Porto School of Accounting and Administration (ISCAP), Vilnius Kolegija - University of Applied Sciences (VIKO), from Lithuania and the Estonian Entrepreneurship University of Applied Sciences (EUAS), from Estonia.

This is a pioneer degree in the context of Portuguese higher education, taught in English. Due to its innovative character, it responds to the new paradigms that higher education institutions (HEI) will have to face. With innovative syllabus, teaching/learning methodologies and assessment methods it develops new paths for higher education programmes.

To conclude this degree, students must develop and present a Final Thesis (Project). Thus, the present book compiles, in the form of chapters, some of the work presented by the students during the academic year of 2021/22. They have been organised in the form of volumes, being the third volume presented (Volume III).

The objectives of this book are


(1) to allow students of this bachelor’s degree to develop and consolidate knowledge in the various disciplinary areas of Management,

(2) to support students in finalising their Final Thesis (Project), and, finally,

(3) to promote the transfer of knowledge from Academia to Society.


The organizer and the authors of the chapters are grateful for the support of the entrepreneurship and innovation research line of the Center for Organisational and Social Studies of Polytechnic of Porto (CEOS.PP).


Citation

Rua, O. L. (2022). Creativity and Business Innovation (Volume I). Matosinhos: CEOS Edições

Creativity and Business Innovation(vol III)
.pdf
Download PDF • 3.29MB

Data 2022


Resumo

A licenciatura em Criatividade e Inovação Empresarial é um programa de estudos conjunto do Politécnico do Porto (P.PORTO), através do Instituto Superior de Contabilidade e Administração do Porto (ISCAP), da Vilnius Kolegija - University of Applied Sciences (VIKO), da Lituânia, e da Estonian Entrepreneurship University of Applied Sciences (EUAS), da Estónia.

Este é um curso pioneiro no contexto do ensino superior português, leccionado em inglês. Pelo seu carácter inovador, responde aos novos paradigmas que as instituições de ensino superior (IES) terão de enfrentar. Com conteúdos programáticos, metodologias de ensino/aprendizagem e métodos de avaliação inovadores, desenvolve novos caminhos para os programas de ensino superior.

Para concluir este grau, os alunos devem desenvolver e apresentar uma Tese Final (Projeto). Assim, o presente livro compila, sob a forma de capítulos, alguns dos trabalhos apresentados pelos alunos durante o ano letivo de 2021/22. Estes foram organizados sob a forma de volumes, sendo este o terceiro volume (Volume III).

Os objectivos deste livro são


(1) permitir aos alunos desta licenciatura desenvolver e consolidar conhecimentos nas várias áreas disciplinares da Gestão,

(2) apoiar os alunos na finalização da sua Tese Final (Projeto), e, finalmente,

(3) promover a transferência de conhecimentos da Academia para a Sociedade.


O organizador e os autores dos capítulos agradecem o apoio da linha de investigação em empreendedorismo e inovação do Centro de Estudos Organizacionais e Sociais do Politécnico do Porto (CEOS.PP).


Citação

Rua, O. L. (2022). Creativity and Business Innovation (Volume I). Matosinhos: CEOS Edições

Creativity and Business Innovation(vol III)
.pdf
Download PDF • 3.29MB

REFERENCES

Alter, J. (2018). Instagram engagement rate data: average seconds on site. YotPo: https://www.yotpo.com/blog/instagram-engagement-rate/


Anderson, C., & Lodging, W. (2017). In the millennial, social-media-centric age, Instagrammable hotels stand out.


Appel, G., Grewal, L., Hadi, R., & Stephen, A. (2019). The Future of Social Media in Marketing. Journal of the Academy of Marketing Science, 48(1) 79-95. https://doi.org/10.1007/s11747-019-00695-1


Barry, A. B. (2016). Alcohol marketing on twitter and instagram: evidence of directly advertising to youth/adolescents. Alcohol and Alcoholism, 51(4)487-492.


Ben-Shaul, M., & Reichel, A. (2018). Motives, Moder of Participation, and Loyalty Intentions of Facebook Tourism Brand Consumers. Journal of Travel Research, 57(4), 453-471.


Berger, J., & Raghuram, I. (2013). Communication Channels And Word Of Mouth: How The Medium Shapes The Message. Journal of Consumer Research, 40, 567-579.


Beveridge, C. (2022). 56 Important Social Media Advertising Statistics for 2022. https://blog.hootsuite.com/social-media-advertising-stats/


Bokunewicz, J., & Shulman, J. (2017). Influencer Identification in Twitter Networks of Destination Marketing Organizations. Journal of Hospitality and Tourism Technology, 8(2), 205-219.


Boyd, D. (2015). Social Media: A Phenomenon to be Analyzed. Social Media + Society. Sage Journals. https://doi.org/10.1177/2056305115580148


Caldini, R. B. (1987). The Psychology of Persuasion Summary. In R. Kumar (ed.). The Psychology of Persuasion (pp. 1-6). Fortune.


Carter, D. (2016). Hustle and Brand: The Sociotechnical Shaping of Influence. Social Media+Society, 1-12. https://doi.org/10.1177/2056305116666305


Cash, P., Isaksson, O., Maier, A., & Summers, J. (2022). Sampling in design research: Eight key considerations. Design Studies, 78. 101077. https://doi.org/10.1016/j.destud.2021.101077


Conjo, M., Chichango, D., & Souza, P. (2022). Metodologia de Investigação Científica Aplicada Gestão Ambiental um Estudo sobre as Abordagens Qualitativa e Quantitativa. https://doi.org/10.51891/rease.v8i1.3722


Constine, J. (2018). Instagram hits 1 billion monthly users, up from 800M in September. Tech Crunch: https://techcrunch.com/2018/06/20/instagram-1-billion-users/?guccounter=1


De Veirman, M., Cauberghe, V., & Hudders, L. (2016). Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36, 798-828.


Dehghani, M., & Tumer, M. (2015). A research on effectiveness of Facebook advertising on enhancing purchase intention of consumers. Comput. Hum. Behav., 49, 597-600.


Dutta-Bergman, M. J. (2004). Complementarity in consumption of news types across traditional and new media. Journal of Broadcasting & Electronic Media, 48, 41-60.


EgagementLabs. (2021). Looking for Real Influence: Forget Celebrity Influencers, Focus on Real People. EngagementLabs. https://blog.engagementlabs.com/looking-for-real-influenceforget-celebrity-influencers-focus-on-real-people


eMarketer. (2022). Influencer Marketing: Social media influencer market stats and research for 2022. Insider Intelligence: https://www.insiderintelligence.com/insights/influencermarketing-report/


Glover, P. (2009). Celebrity Endorsement in Tourism Advertising: Effects on Destination Image. Journal of Hospitality and Tourism Management, 16(1), 16-23. https://doi.org/10.1375/jhtm.16.1.16.


Goodrich, K., Schiller, S.Z., & Galletta, D.F. (2015). Consumer Reactions to Intrusiveness Of Online-Video Advertisements. Journal of Advertising Research, 55, 37-50.


Granberg, L. (2019). The role of Instagram in choosing a travel destination. Bachelor Programme in International Business Administration, Luleå University of Technology Department of Business Administration, Technology and Social Science. Gretzel, U. (2017). Influencer Marketing in Travel and Tourism. In D. Ioannides, M. Sigala, & U.


Gretzel, New Perspectives, Practice and Cases (Chapter 9). London: Routledge. https://doi.org/10.4324/9781315565736


Gretzel, U. (2019). The Role of Social Media in Creating and Addressing Overtourism.


Gretzel, U. (2019). 5. The role of social media in creating and addressing overtourism. In R. Dodds, & R. Butler, Overtourism: Issues, realities and solutions (pp. 62-75). Berlin, Boston: De Gruyter Oldenbourg. https://doi.org/10.1515/9783110607369-005


Hays, S., Page, S. J., & Buhalis, D. (2012). Social media as a destination marketing tool: Its use by national tourism organisations. Current Issues in Tourism, 16(3), 211-239.


Josiassen, A., & Assaf, A. (2013). Look at me – I am Flying: The Influence of Social Visibility of Consumption on Tourism Decisions. Journal of Tourism Research, 3, 155-175.


Khamis, S., Ang, L., & Welling, R. (2017). Self-branding, ‘micro-celebrity’ and the rise of Social Media Influencers. Celebrity Studies, 8, 191-208.


Kim, A., & Johnson, K. (2016). Power of consumers using social media: examining the influences of brand-related user-generated content on Facebook. Computers in Human Behavior, 58, 98-108.


Kirkpatrick, D. (2017). Influencer marketing spurs 11 times the ROI over traditional tactics: Study. Marketing Dive: https://www.marketingdive.com/news/influencer-marketing-spurs-11- times-the-roi-over-traditional-tactics-study/416911/


Knechtel, M. (2014). Metodologia da pesquisa em educação: uma abordagem teórico-prática dialogada. Praxis Educativa, 11(2), 531-534.


Krasniak, M. (2016). Social Influencer Marketing on the Rise: New Research. Social Media Examiner. https://www.socialmediaexaminer.com/social-influencer-marketing-on-therise-new-research/


Lamberton, C., & Stephen, A. (2016). A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry. Journal of Marketing, 80, 146-172.


Law, R., Leung, R., Lo, A., Leung, D., & Fong, L.H.N. (2015), Distribution channel in hospitality and tourism: Revisiting disintermediation from the perspectives of hotels and travel agencies. International Journal of Contemporary Hospitality Management, 27(3), 431-452. https://doi.org/10.1108/IJCHM-11-2013-0498


Leibowitz, B. (2018). Instagram vs Facebook: which can boost your business more? https://topspeed.media/instagram-vs-facebook-which-can-boost-your-business-more/


Lin, A., & Kim, T. (2016). Predicting user response to sponsored advertising on social media via the technology acceptance model. Computers in Human Behavior, 64, 710-718.


Litvin, S., Goldsmith, R., & Pan, B. (2008). Electronic word-of-mouth in Hospitality and Tourism Management. Tourism Management, 29(3), 458-468. https://doi.org/10.1016/j.tourman.2007.05.011


Mangold, W., & Faulds, D. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357-365.


Marques, S. P., Marques, C. G., & Gonçalves, J. P. (2021). Manual de investigação qualitativa: Conceção, análise e aplicações. Pactor.


McCarthney, G., & Pinto, J. (2014). Influencing Chinese travel decisions: The impact of celebrity endorsement advertising on the Chinese traveler to Macao. Journal of Vacation Marketing, 20(3), 253-266.


Mintel (2009). Attitudes to Internet and New Media Marketing. https://reports.mintel.com/display/489543/


Moe, W., & Trusov, M. (2011). The value of social dynamics in online product ratings forums. Journal of Marketing Research, 48(3)444-546.


Munar, A. (2011). Tourist-created content: rethinking destination branding. International Journal of Culture, Tourism and Hospitality Research, 5(3), 291-305. https://doi.org/10.1108/17506181111156989


Nanji, A. (2017). The State of Influencer Marketing in 2017. Marketing Profs.


Osterhout, J. (2010). Stealth marketing: when you're being pitched and you don't even know it! Daily News: https://www.nydailynews.com/life-style/stealth-marketing-pitched-donarticle-1.165278?pgno=1#ixzz2X5xkBrdH


Pashkevich, M., Dorai-Raj, S., Kellar, M., & Zigmond, D. (2012). Empowering Online Advertisements by Empowering Viewers with the Right to Choose. Journal of Advertising Research, 52, 451-457.


Pitanga, Â. F. (2020). Pesquisa qualitativa ou pesquisa quantitativa: refletindo sobre as decisões na seleção de determinada abordagem. Revista Pesquisa Qualitativa, 8(17), 184–201. https://doi.org/10.33361/RPQ.2020.v.8.n.17.299


Pocinho, M., & Matos, F. (2022). Metodologias de pesquisa e construção de indicadores. https://pt.scribd.com/document/581947055/Metodologia-de-Pesquisa-cientifica-Abril2022


Porter, M. (2017). WOM Or eWOM, Is There A Difference?: An Extension of the Social Communication Theory to Consumer Purchase Related Attitudes. LSU Doctoral Dissertations. Louisiana State University.


Putra, R., & Razi, A. (2019). Value Proposition of Instagrammable Digital Tourism in Forming Brand Identity. Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019).


Raposo, M. (2020). Profissão: Influencer estratégias, táticas, melhores momentos para publicar, conquistar seguidores e criar engagement. Manuscrito Editora.


Ramirez, A., Marmo, J., & Bryant, E. (2008). A Functional approach to social networking sites.


Rosa, R. O., Casagranda, Y. G., & Spinelli, F. E. (2017). A Importância do Marketing Digital Utilizando a Influência do Comportamento do Consumidor. Revista de Tecnologia Aplicada (RTA), 6(2), 28-39.


Ruiz, Á. (1996). Metodologia científica. Guia para eficiência nos estudos. https://pt.scribd.com/document/436066005/RUIZ-Joao-Alvaro-Metodologia-Cientifica


Santos, M. (2018). O poder dos Influenciadores Digitais de Moda: o olhar do consumidor sobre ações influenciadoras remuneradas e orgânicas. Dissertação de Mestrado em Marketing e Comunicação, na especialidade de Gestão de Marketing. Escola Superior de Educação de Coimbra e Escola Superior de Tecnologia e Gestão de Oliveira do Hospital, Coimbra.


Schlosser, A. E. (2005). Posting versus lurking: Communicating in a Multiple Audience Context. Journal of Consumer Research, 32(2), 260-265.


Scholl-Grissemann, U., Peters, M., & Teichmann, K. (2019). When Climate Induced Change Reaches Social Media: How Realistic Travel Expectations. Journal of Travel Research, 59, 347-369.


Sheldon, P., & Bryant, K. (2016). Instagram: Motives for its use and relationship to narcissism and contextual age. Computers in Human Behavior, 58, 89-97. https://doi.org/10.1016/j.chb.2015.12.059


Simpson, M., & Siguaw, A. (2008). Destination word of mouth: The role of traveler type, residence and identity salience. Journal of Travel Research, 5, 167-182. Statista. (2022). Daily social media users worldwide (2012 - 2022).


Statista: https://www.statista.com/statistics/433871/daily-social-media-usage-worldwide/


Stefanone, A., Lackaff, D., & Rosen, D. (2010). The relationship between traditional mass media and "social media": reality television as a model for social network site behavior. Routledge. https://www.buffalo.edu/content/dam/cas/communication/files/Stefanone/stefanone_ BEM_2010.pdf


Steindl, C., Jonas, E., Sittenthaler, S., Traut-Mattausch, E., & Greenberg, J. (2015). Understanding Psychological Reactance: New Developments and Findings. Zeitschrift für Psychologie, 223(4), 205–214. http://dx.doi.org/10.1027/2151-2604/a000222


Stephen, A., & Galak, J. (2012). The complementary roles of traditional and social media in driving marketing performance. Working Paper. INSEAD: https://flora.insead.edu/fichiersti_wp/inseadwp2009/2009-52.pdf


Sutherland, T. (2014). Getting nowhere fast: a teleological conception of socio-technical acceleration. Time & Technology, 23(1). https://doi.org/10.1177/0961463X13500793


Swant, M. (2016). Twitter says users now trust influencers nearly as much as their friends. AdWeek: https://www.adweek.com/performance-marketing/twitter-says-users-nowtrust-influencers-nearly-much-their-friends-171367/


Taherdoost, H. (2018). Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research. SSRN Electronic Journal, 5(2),18-27. https://doi.org/10.2139/ssrn.3205035


Top Media Advertising. (2021). Television viewing statistics. Top Media Advertising: https://topmediadvertising.co.uk/television-viewership-statistics/


Tran, A., & Strutton, D. (2014). Has reality television come of age as a promotional platform? Modeling the endorsement effectiveness of celebreality and reality stars. Psychology & Marketing, 31, 294-305.


Vu, Q., Law, R., & Zhang, Y. (2018). Tourist Activity Analysis by Leveraging Mobile Social Media Data. Journal of Travel Research, 9, 883-898.


Walther, J. (2011). Theories of Computer-Mediated Communication and Interpersonal Relations.


Wang, H. (2011). Exploring the Factors of Gastronomy Blogs Influencing Readers' Intention to Taste. International Journal of Hospitality Management, 11, 503-514.


Alencar, E.M.L.S. (1996). A gerência da criatividade: Abrindo as janelas para a criatividade pessoal e nas organizações. São Paulo: Makron.


Amabile, T. M. (1988). A model of creativity and innovation in organizations. In B. M. Staw, & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 10, pp. 123-167). Greenwich, CT: JAI Press.


Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154–1184.


Amabile, T.M. and Mueller, J.S. (2008) Studying Creativity, Its Processes, and Its Antecedents: An Exploration of the Componential Theory of Creativity. In Zhou, J. and Shalley, C.E., Eds., Handbook of Organizational Creativity, Lawrence Erlbaum Associates, New York, 33-64.


Anseel, F., Beatty, A. S., Shen, W., Lievens, F., & Sackett, P. R. (2015). How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedbackseeking behavior. Journal of Management, 41(1), 318–348.


Araújo, M., & Miranda, S. (2020). Multidisciplinarity in internal communication and the challenges ahead. Corporate Communication: An International Journal, 26(1), 107-123.


Argenti, P. A., & Barnes, C. M. (2009). Digital startegies for powerful corporate communication. EUA: McGraw Hill Professional.


Argenti, P.A., & Forman, J. (2002). The Power of Corporate Communication. New York: McGrawHill.


Barlach, L. (2009). A criatividade humana sob a ótica do empreendedorismo inovador. Tese de Doutorado. São Paulo: Universidade de São Paulo. http://www.teses.usp.br/teses/disponiveis/47/47134/tde-01122009-084339/


Barnard, C. I. (1956). The functions of the executive. Cambridge, MA: Harvard University Press.


Bendassoli , P. F., Wood Jr., T., & Kirschbaum, C. (2009). Indústrias criativas: definição, limites e possibilidades. Revista de Administração de Empresas, 49(1), 10-18.


Bovee, C. & Thill, J. (2000). Bussiness Communication Today. Englewood Cliffs, NJ: Prentice Hall.


Brandão, N. M. C. D. G. (2014). A importância da comunicação interna para a motivação e participação em organizações positivas. In A. R. Machado, C. Horta, F. Rodrigues, F. Cesário, I. Moço, I. Dias, & S. Miranda, Gestão de recursos humanos: Desafios da globalização (4 vol.) (pp. 359-391). Lisboa: Escolar Editora.


Brandão, N. G. (2018). A comunicação interna estratégica como reforço da valorização das pessoas e seus níveis de engagement nas organizações. Media & Jornalismo, 18(33), 91- 102.


Byron, K., & Khazanchi, S. (2012). Rewards and creative performance: A meta-analytic test of theoretically derived hypotheses. Psychological Bulletin, 138(4), 809–830. https://doi.org/10.1037/a0027652


Carmo, H., & Ferreira, M. (2008). Metodologia da investigação: Guia para autoaprendizagem (2 ed.). Lisboa: Universidade Aberta.


Cheney, G., Christensen, L. T., Zorn, T., & Ganesh, S. (2010). Organizational communication in an age of globalization: Issues, reflections, practices. Long Grove, Illinois: Waveland Press.


Daft, R.L. & Lengel, R.H. (1986). Organizational information requirements, media richness, and structural design. Management Science, 32, 554-571.


D’Almeida N. & Libaert T. (2000). La communication interne de l’entreprise. Paris: Dunod.


De Stobbeleir, K. E., Ashford, S. J., & Buyens, D. (2011). Self-regulation of creativity at work: The role of feedback-seeking behavior in creative performance. Academy of Management Journal, 54(4), 811–831.


Deci, E. D., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125, 627- 668.


Derecskei, A. (2015). Organizational creativity: The components of organizational creativity in Hungary. Theses of doctoral dissertation.


Dozier, D. M., Grunig, L. A., & Grunig, J. E. (1995). Manager’s guide to excellence in public relations and communication management. Mahwah, NJ: Lawrence Erlbaum.


Egan, T. M. (2005). Factors influencing individual creativity in workplace: an examination of quantitative empirical research. Advances in Developing Human Resources, 7, 160-181.


Euske, N. A., & Roberts, K. H. (1987). Evolving perspectives in organization theory: Communication implications. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter, Handbook of organizational communication: An interdisciplinary perspective (pp. 41-69).


Ezezue,B.O. (2007) Fundamentals of Business Communication. Enugu Precision Publishers Limited.


Ezezue,B.O. (2008) “Effective Communication” An Essential Tool for Organization Growth and Sustainability, Nigeria Journal of Management Research, 3.


Falkheimer, J., Heide, M., Simonsson, C., Nothhaft, H., von Platen, S., & Andersson, R. (2017). Is strategic communication too important to be left to communication professionals? Managers' and coworkers’ attitudes towards strategic communication and communication professionals. Public Relations Review, 43(1), 91-101.


FitzPatrick, L. (2012). Internal communication. Em A. Theaker, The public relations handbook (4 ed.) (pp. 273-310). Abingdon, Oxon: Routledge.


Fortin, M.-F. (1999). O processo de investigação: Da concepção à realização. Lusodidacta.


Freixo, M. J. V. (2006). Teorias e Modelos de Comunicação. Lisboa: Instituto Piaget;


George, J. M., & Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behavior: an interactional approach. Journal of Applied Psychology, 86, 513-524.


Glăveanu, V. P. (2013). Rewriting the language of creativity: the five A’s framework. Review of General Psychology, 17(1), 69 – 81.


Grunig, J. E. (2006). Furnishing the edifice: Ongoing research on public relations as a strategic management function. Journal of Public Relations Research, 18, 151–176.


Hammond, M., & Wellington, J. (2021). Research methods: The key concepts (2 ed.). Routledge.


Hargie, O., & Tourish, D. (Eds.). (2000). Handbook of communication audits for organisations. Psychology Press.


Hattie, J., & Timperley, H. (2007). The power of feedback. Review of Educational Research, 77, 81-112.


Hennessey, B. A., & Amabile, T. M. (2010). Creativity. Annual Review of Psychology, 61, 569-598.


Jo, S., & Shim, S. (2005). Paradigm shift of employee communication: The effect of management communication on trusting relationships. Public Relations Review, 31, 277–280.


Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A metaanalytic test of their relative validity. The Journal of Applied Psychology, 89(5), 755.


Kang, M., & Sung, M. (2017). How symmetrical employee communication leads to employee engagement and positive employee communication behaviors. Journal of Communication Management, 12(1), 82–102.


Kapur, R. (2020). Informal Communication Systems. https://www.researchgate.net/publication/344738415_Informal_Communication_Syste ms


Kelvin-Iloafu, L. (2017). The role of effective communication in strategic management of organizations. International Journal of Humanities and Social Science, 6(12), 93-99.


Keyton, J. (2017). Communication in Organizations. Annual Review of Organizational Psychology and Organizational Behavior, 4, 501-526.


Kim, J. N., & Rhee, Y. (2011). Strategic thinking about employee communication behavior (ECB) in public relations: Testing the models of megaphoning and scouting effects in Korea. Journal of Public Relations Research, 23(3), 243–268.


Klotz, A. C., Wheeler, A. R., Halbesleben, J. R. B., Brock, M. E., & Buckley, M. R. (2012). Can reward systems influence the creative individual? In M. Mumford (Ed.), Handbook of organizational creativity (pp. 607-631). Elsevier.


Kunsch, M. K. (2003). Planejamento de relações públicas na comunicação integrada (4ª ed.). Publisher: Summus Editorial.


Langarica, C. (1995). La comunicación como herramienta del management. Dirección y Progreso, 140.


Lee, Y. (2022). Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers. International Journal of Business Communication, 59(1), 3–21. https://doi.org/10.1177/2329488418803661


Liden, R., Wayne, S., & Sparrowe, R. (2000). An examination of the mediating role of psychological empowerment on the relationship between the job, interpersonal relationships, and work outcomes. Journal of Applied Psychology, 85, 407–416.


Machado, A. d. (2014). Gestão intercultural de recursos humanos. Em A. d. Machado, C. Horta, F. Rodrigues, F. Cesário, I. Moço, I. Dias, & S. Miranda, Gestão de recursos humanos: Desafios da globalização (4 vol.) (pp. 173-205). Lisboa: Escolar Editora.


Madjar, N. (2005). The contributions of different groups of individuals to employees’ creativity. Advances in Developing Human Resources, 7(2), 182–206.


McLean, L. D. (2005). Organizational Culture’s Influence on Creativity and Innovation: A Review of the Literature and Implications for Human Resource Development. Advances in Developing Human Resources, 7(2), 226–246. https://doi.org/10.1177/1523422305274528


Men, L. R., & Stacks, D. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301–324.


Men, R. L., & Bowen, S. A. (2017). Excellence in internal communication management. New York, NY: Business Expert Press.


Mintzberg, H. (1973). The Nature of Managerial Work. New Yor: Harper and Row.


Moraes, M.M. & Lima, S.M.V. (2009). Estratégias para criar no trabalho: proposição teórica e validação psicométrica de medida. Paideia, 19(44), 367-377.


Mullins, I.J. (2004). Management and Organization Behavior. Prentice Hall.


Newstrom, J. W. (2008). Comportamento Organizacional: O Comportamento Humano no Trabalho. Kindle, Amazon.


Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3), 607–634.


Oliveira, Z.M.F. (2010). Fatores influentes no desenvolvimento do potencial criativo. Estudos de Psicologia, 27(1), 83-92.


Perry-Smith, J. E., & Shalley, C. E. (2003). The social side of creativity: A static and dynamic social network perspective. Academy of Management Review, 28(1), 89–106.


Rhee, Y., & Moon, B. (2009). Organizational culture and strategic communication practice: Testing the competing values model (CVM) and employee communication strategies (ECS) model in Korea. International Journal of Strategic Communication, 3(1), 52–67.


Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17 ed.). Boston: Pearson.


Ruão, T. (1999), A comunicação Organizacional e a Gestão de Recursos Humanos Evolução e Atualização. Cadernos do Noroeste, 12(1-2), 179-194;


Ruck, K. (2020). Exploring internal communication: Towards informed employee voice (4 ed.). Nova Iorque: Routledge.


Selart, M., Nordström, T., Kuvaas, B., & Takemura, K. (2008). Effects of reward on self-regulation, intrinsic motivation and creativity. Scandinavian Journal of Educational Research, 52, 439- 458.


Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: a review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33–53. https://doi.org/10.1016/j.leaqua.2003.12.004


Shalley, C. E., & Zhou, J. (2008). Organizational creativity research: a historical overview. In J. Zhou, & C. E. Shalley (Eds.), Handbook of organizational creativity (pp. 3-31). New York: Lawrence Erlbaum Associates.


Sijbom, R. B., Anseel, F., Crommelinck, M., De Beuckelaer, A., & De Stobbeleir, K. E. (2018). Why seeking feedback from diverse sources may not be sufficient for stimulating creativity: The role of performance dynamism and creative time pressure. Journal of Organizational Behavior, 39(3), 355–368.


Smidts, A., Pruyn, A. T. H., & Van Riel, C. B. (2001). The impact of employee communication and perceived external prestige on organizational identification. Academy of Management Journal, 49(5), 1051-1062.


Sriramesh, K., & White, J. (1992). Societal culture and public relations. In J. E. Grunig (Ed.), Excellence in public relations and communication management (pp. 597–614). Hillsdale, NJ: Lawrence Erlbaum.


Sternberg, R.J. & Lubart, T.I. (1995). Defying the crowd: Cultivating creativity in a culture of conformity. New York: The Free Press.


Stevanović, M., & Gmitrović, A. (2015). Importance and Role of Internal Communication in Organizations.


Tankosic, M. & Ivetic, P., & Mikelic, K. (2017). Managing Internal and External Communication in a Competitive Climate via EDI Concept. International Journal of Communications.


Terzić, Emina. (2018). The significance of vertical and horizontal communication for business effectiveness in sports organisations. Sport Science.


Torrance, E.P. (1965). Rewarding creative behavior. New Jersey: Prentice Hall


Unsworth, K. L., Wall, T. D., & Carter, A. (2005). Creative Requirement: A Neglected Construct in the Study of Employee Creativity? Group Organization Management, 30, 241-260.


Veiga, H.M.S., Torres, C.V. & Bruno-Faria, M.F. (2013). Comportamento pró-ativo e normas sociais: Validação de medidas e estudo correlacional. Revista Psicologia Organizações e Trabalho, 13(2), 155-170.


Walden, J., Jung, E. H., & Westerman, C. Y. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the Millennial Generation. Journal of Public Relations Research, 29(2–3), 73–89.


Wechsler, S.M. (2008). Criatividade descobrindo e encorajando (3a ed). Campinas: Duo Paper Gráfica Expressa.


Welch, M. (2020). Dimensions of internal communication and implications for employee engagement. In K. Ruck, Exploring internal communication: Towards informed employee voice (4 ed.) (pp. 45-59). Abingdon, Oxon: Routledge.


Welch, M., & Jackson, P. (2007). Rethinking internal communication: A stakeholder approach. Corporate Communications: An International Journal, 12(2), 177-198


Yates, K. (2006). Internal communication effectiveness enhances bottom-line results. Journal of Organizational Excellence, 25(3), 71-79.


Yun, J. J., Zhao, X., Jung, K., & Yigitcanlar, T. (2020). The culture for open innovation dynamics. Sustainability, 12(12), 1-21.


Zhou, J. (1998). Feedback valence, feedback style, task autonomy, and achievement orientation: Interactive effects on creative performance. Journal of Applied Psychology, 83(2), 261.


Zhou, J. (2008). Promoting creativity through feedback. In J. Zhou, & C. E. Shalley (Eds.), Handbook of organizational creativity (pp. 125–145). New York: Erlbaum.


Zhou, J., & Shalley, C. E. (2003). Research on employee creativity: A critical review and directions for future research. In J. J. Martocchio, & G. R. Ferris (Eds.), Research in personnel and human resources management (Vol. 22, pp. 165–217). Elsevier Science Ltd.


Adams, R., Bessant, J., & Phelps, R. (2006). Innovation management measurement: A review. International Journal of Management Reviews, 8(1), 21–47. https://doi.org/10.1111/j.1468-2370.2006.00119.x


Afuah, A. N., & Utterback, J. M. (1997). Responding to structural industry changes: A technological evolution perspective. Industrial and Corporate Change, 6(1), 183–202. https://doi.org/10.1093/icc/6.1.183


Antonioli, D., Marzucchi, A., & Savona, M. (2016). Pain shared, pain halved? Cooperation as a coping strategy for innovation barriers. https://doi.org/10.1007/s10961-016-9545-9


Barrera Verdugo, G. (2017). Relevancia de información externa y colaboración en Pymes chilenas: Percepción de barreras a la innovación e intención de innovar. In Espacios (Vol. 38, Issue 21).


Carvache-Franco, O., Carvache-Franco, M., & Carvache-Franco, W. (2022). Barriers to Innovations and Innovative Performance of Companies A Study from Ecuador.pdf. Social Sciences, 17.


Cash, P., Isaksson, O., Maier, A., & Summers, J. (2022). Sampling in design research: Eight key considerations. In Design Studies (Vol. 78). https://doi.org/10.1016/j.destud.2021.101077


Coad, A., Pellegrino, G., & Savona, M. (2015). Barriers to innovation and firm productivity.pdf. Economics of Innovation and New Technology, 15. https://doi.org/10.1080/10438599.2015.1076193


Conjo, M. P. F., Chichango, D. B., & Souza, P. de P. e. (2022). metodologia-de-investigaocientfica-aplicada--gesto-ambiental-um-estudo-sobre-as-abordagens-qualitativa-equantitativa.pdf. Revista Ibero- Americana de Humanidades, Ciências e Educação- REASE, 17.


D’Este, P., Iammarino, S., Savona, M., & Von Tunzelmann, N. (2012). What hampers innovation? Revealed barriers versus deterring barriers. In Research Policy (Vol. 41, Issue 2, pp. 482– 488). https://doi.org/10.1016/j.respol.2011.09.008


Das, P., Verburg, R., Verbraeck, A., & Bonebakker, L. (2018). Barriers to innovation within large financial services firms: An in-depth study into disruptive and radical innovation projects at a bank. In European Journal of Innovation Management (Vol. 21, Issue 1, pp. 96–112). https://doi.org/10.1108/EJIM-03-2017-0028


Dressler, M. (2022). Innovation Management in Wine Business_ Need to Address Front End, Back End, or Both.pdf. Wine Business Journal, 5(1), 17.


Edwards-Schachter, M. (2018). The nature and variety of innovation. International Journal of Innovation Studies, 2(2), 65–79. https://doi.org/10.1016/j.ijis.2018.08.004


Endres, H., Huesig, S., & Pesch, R. (2022). Digital innovation management for entrepreneurial ecosystems: services and functionalities as drivers of innovation management software adoption. In Review of Managerial Science (Vol. 16, Issue 1, pp. 135–156). https://doi.org/10.1007/s11846-021-00441-4


Eveleens, C. (2010). Innovation management a literature review of innovation process models and their implications.pdf. 17.


Fagerberg, J., Srholec, M., & Verspagen, B. (2010). Innovation and Economic Development. In B. Hall & N. Rosenberg Handbook of the Economics of Innovation (2010). Vol. II. (pp.833-872). Publisher: North Holland. https://doi.org/10.1016/S0169- 7218(10)02004-6


Gloet, M., & Samson, D. (2020). Knowledge and Innovation Management to Support Supply Chain Innovation and Sustainability Practices.pdf. Information Systems Management, 39, 17.


González, X., Jaumandreu, J., & Pazó, C. (2005). Barriers_RANDJE_2005_36_4.pdf. The RAND Journal of Economics, 36, 930–950.


Hölzl, W., & Jürgen, J. (2012). Distance to the frontier and the perception of innovation barriers.pdf. Austrian Institute of Economic Research, 19.


Hölzl, W., & Jürgen, J. (2013). Does the analysis of innovation barriers perceived by high.pdf. Technological Forecasting & Social Change. http://dx.doi.org/10.1016/j.techfore.2013.05.010


Hueske, A.-K., Endrikat, J., & Guenther, E. (2015). External environment, the innovating organization... identifying innovation barriers.pdf. Journal of Engineering and Technology Management, 26.


Kessler, E. H., & Bailey, J. R. (2007). Handbook of organizational and managerial wisdom. In Handbook of Organizational and Managerial Wisdom (pp. 1–579). https://doi.org/10.4135/9781412982726


Kimpimäki, J. P., Malacina, I., & Lähdeaho, O. (2022). Open and sustainable: An emerging frontier in innovation management? In Technological Forecasting and Social Change (Vol. 174). https://doi.org/10.1016/j.techfore.2021.121229


Knechtel, M. do R. (2014). Metodologia da pesquisa em educação: uma abordagem teóricoprática dialogada. In Praxis Educativa (Vol. 11, Issue 2, pp. 531–534).


Kogabayev, T., & Maziliauskas, A. (2017). The definition and classification of innovation. HOLISTICA – Journal of Business and Public Administration, 8(1), 59–72. https://doi.org/10.1515/hjbpa-2017-0005


Meijer, A. (2015). E-governance innovation Barriers and strategies.pdf. Government Information Quarterly, 9. http://dx.doi.org/10.1016/j.giq.2015.01.001


Mol, M. J., & Birkinshaw, J. (2009). The sources of management innovation: When firms introduce new management practices. In Journal of Business Research (Vol. 62, Issue 12, pp. 1269–1280). https://doi.org/10.1016/j.jbusres.2009.01.001


OECD/Eurostat. (2018). Oslo Manual 2018: Guidelines for Collecting, Reporting and Using Data on Innovation. In The Measurement of Scientific; Technological and Innovation Activities. https://www.oecd-ilibrary.org/docserver/9789264304604- en.pdf?expires=1635188344&id=id&accname=guest&checksum=A0EFE082698559115B1 F21499AE294A1%0Ahttps://doi.org/10.1787/9789264304604-en


Oke, A. (2010). Barriers to innovation management in service companies.pdf. Journal of Change Management, 15. https://doi.org/10.1080/1469701032000154953


Ortt, J. R., & van der Duin, P. A. (2008). The evolution of innovation management towards contextual innovation.pdf. Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands., 22.


Pitanga, Â. F. (2020). Pesquisa qualitativa ou pesquisa quantitativa: refletindo sobre as decisões na seleção de determinada abordagem. Revista Pesquisa Qualitativa, 8(17), 184–201. https://doi.org/10.33361/RPQ.2020.v.8.n.17.299


Sandberg, B., & Aarikka-Stenroos, L. (2014). What makes it so difficult? A systematic review on barriers to radical innovation. In Industrial Marketing Management (Vol. 43, Issue 8, pp. 1293–1305). https://doi.org/10.1016/j.indmarman.2014.08.003


Schatz, G. (2005). Europe’s innovation barriers. In European Journal of Cell Biology (Vol. 84, Issue 1, pp. 1–3). https://doi.org/10.1016/j.ejcb.2004.10.001


Siauliai, A. (1979). The Essence Of The Concept Of "Innovation" As An Economic Category And Economic Systems Management. Electronic Scientific Journal. http://Www.Uecs.Ru


Taherdoost, H. (2018). Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research. In SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3205035


Tenente dos Santos Pocinho, M., & Ney Matos, F. (2022). Metodologias de pesquisa e construção de indicadores.


Volberda, H. W., Van Den Bosch, F. A. J., & V. Heij, C. (2013). Management Innovation_Management as Fertile Ground for Innovation.pdf. European Academy of Management, Vol. 10, 1, 15.


Žičkienė, S., & Tamasauskiene, Z. (2021). Social Innovation for Sustainable Development. In World Sustainability Series (pp. 47–68). https://doi.org/10.1007/978-3-030-78825-4_4


Ziegler, R., Balzac-Arroyo, J., Hölsgens, R., Holzgreve, S., Lyon, F., Spangenberg, J. H., & Thapa, P. P. (2022). Social innovation for biodiversity: A literature review and research challenges. Ecological Economics, 193. https://doi.org/10.1016/j.ecolecon.2021.107336


Atanasov, D., Belletti, M., & Demicheli, F. (2021). Innovation in Youth Work. European Academy on Youth Work (EAYW). MOVIT, Ljubljana. https://euroopanoored.eu/wpcontent/uploads/2022/02/EAYW-Study-final-report-2021_one-pager_final.pdf


Atkinson, P. (2015). Qualitative research. Unity and diversity. Forum: Qualitative Social Research, 6(3),1–15.


Borden, L., Schlomer, G., & Wiggs, C. (2011). The Evolving Role of Youth Workers. Journal of Youth Development, 6(3), 124–136. https://doi.org/10.5195/jyd.2011.179


Cooper, T. (2018). Defining Youth Work: Exploring the Boundaries, Continuity and Diversity of Youth Work Practice. Approaches to Youth Work across Time and Place. Sage Publications.


Edwards, R., & Holland, J. (2013). What Is Qualitative Interviewing? London Bloomsbury Publishing Plc Bloomsbury Academic.


European Commission (2020). Final Declaration of the 3 Rd European Youth Work Convention. 10 Dec. https://www.youth.ie/articles/the-final-declaration-of-the-3rd-european-youthwork-convention-what-you-need-to-know/


European Union (2017). European Youth Goals | European Youth Portal. European Youth Portal. https://europa.eu/youth/strategy/european-youth-goals_pt


European Union (2018). Resolutions, Recommendations and Opinions. 18 Dec. 2018. https://eur-lex.europa.eu/


European Union (2020). Resolution of the Council and of the Representatives of the Governments of the Member States, Meeting within the Council, on Youth Work. Official Journal of the European Union, 4 Dec. 2010. https://eur-lex.europa.eu/


European Comission (2015). Quality Youth Work a Common Framework for the Further Development of Youth Work Report from the Expert Group on Youth Work Quality Systems in the EU Member States. https://ec.europa.eu/assets/eac/youth/library/reports/quality-youth-work_en.pdf


Jeff, T. (2019). What sort of future? In N. Satanton (2019) Innovation in Youth Work: Thinking in Practice. YMCA George Williams College. https://infed.org/mobi/wpcontent/uploads/2019/10/Innovation_in_Youth_Work.pdf


Lane, S. (2022). International Perspectives on Youth Research and Social Participation: Interview with Sofia Laine. https://next.xamk.fi/nakokulma/international-perspectives-on-youthresearch-and-social-participation-interview-with-sofia-laine/


Lusa (2022). Presidente Da AR Alerta Para Abstenção Jovem E Como Afetará Democracia.” Notícias Ao Minuto, Notícias ao Minuto, 21 June 2022, www.noticiasaominuto.com/pais/2019766/presidente-da-ar-alerta-para-abstencaojovem-e-como-afetara-democracia. Accessed 5 July 2022.


Kuryan, N., Khan, M. S., & Gustafsson, V. (2018). Born globals and business incubators: a case analysis. International Journal of Organizational Analysis, 26(3), 490-517. https://doi.org/10.1108/IJOA-07-2017- 119


Mohajan, H.k. (2018). Qualitative Research Methodology in Social Sciences and Related Subjects. Journal of Economic Development, Environment and People, 7(1), 23–48, https://doi.org/10.26458/jedep.v7i1.571.


Ohjaamo Olkkari 2.0. (2022). Ohjaamo Olkkari 2.0 - Xamk. Xamk, 20 Jan. 2022, https://www.xamk.fi/tutkimus-ja-kehitys/ohjaamo-olkkari-2-0/?


Portales, L. (2019). Social Innovation and Social Entrepreneurship: Fundamentals, Concepts, and Tools. Cham, Switzerland, Palgrave Macmillan.


Saunders, M.N.K., Lewis, P., & Thornhill, A. (2019) Research Methods for Business Students. 8th Edition, Pearson, London.


Silva, A. (2019). Developing Youth Work Innovation. Humak University of Applied Sciences. www.humak.fi/wp-content/uploads/2019/10/developing-youth-work-innovation-ehandbook-futurelabs.pdf.


Strecker, T. (2022) International Youth Work: Assets and Challenges. Jan. 2021, www.researchgate.net/publication/357286076_International_Youth_Work_Assets_and _Challenges


Taylor, S. J., & Bogdan, R. (1990). Introduction to qualitative research methods. Paidós, Buenos Aires.


Walliman, N. (2006) Social Research Methods. Sage Publications. London and Thousand Oaks, New Delhi. https://doi.org/10.4135/9781849209939


Youth Team of UN Women (2017). Youth leap into gender equality UN women’s youth and gender equality strategy: Empowered young women and young men as partners in achieving gender quality. https://www.unwomen.org/en/digitallibrary/publications/2017/5/youth-leap-into-gender-equality


Zohrabi, M. (2013). Mixed Method Research: Instruments, Validity, Reliability and Reporting Findings. Theory and Practice in Language Studies, 3, 254-262. http://dx.doi.org/10.4304/tpls.3.2.254-262

ISBN 978-989-53631-4-8

88x31.png

This is open access content distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

bottom of page